Privacy Policy
Last Updated: January 11, 2025
1. Introduction
Vega Lucid Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name and contact information (email address, phone number)
Business name and website URL
Information about your business needs and marketing challenges
Billing and payment information
Communications and correspondence with us
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring website or source
Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and maintaining our services
Communicating with you about our services, including updates and support
Processing transactions and sending related information
Sending marketing communications (with your consent)
Improving our website and services
Analyzing usage patterns and trends
Protecting against fraudulent or unauthorized activity
Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information in the following situations:
Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, analytics).
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property.
We do not sell your personal information to third parties.
5. SMS and Communication Consent
By providing your phone number and opting in to receive SMS messages, you consent to receive text messages from Vega Lucid Solutions related to:
Service updates and appointment reminders
Marketing promotions and special offers
Important account notifications
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the information below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access to your personal information
Correction of inaccurate or incomplete information
Deletion of your personal information
Opting out of marketing communications
Data portability
To exercise any of these rights, please contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: contact@vegalucidsolutions.com
Website: vegalucidsolutions.com